ASSISTANT MANAGER

AT BALLARD’S RESORT.

Hospitality & Tourism Position Available

 Get your start, or continue your profession in the tourism industry, with a proven team that prides itself on hospitality.  Join Ballard’s Resort on Minnesota’s Lake of the Woods.

THE WALLEYE CAPITAL OF THE WORLD

 

Job Title:  Assistant Manager

Job Description:  Reservations / Management

Overview:  A unique opportunity to be person to person with guests staying at a family owned and operated resort.   This person will enhance the arrival and experience of each valued customer.

Responsibilities:

  • work the front desk
  • answer incoming calls and assist with reservations and confirmations
  • organize and communicate daily resort activities
  • check-in and check-out guests
  • exemplify professional leadership, direction, and supervision to all employees as it pertains to their duties and the core values of the resort
  • greet guests warmly and perform registration procedures
  • be well versed in promotions
  • involvement working with and knowledge of daily operating activities as it pertains to overseeing and directing employees in the restaurant, bar, fishing, and lodging departments of the resort
  • assist guests with issues, focus on satisfaction, and use supervisor support when necessary
  • accurate accounting for posting daily bills and charges
  • provide accurate statements for departing guests and collecting payments due

Educational Qualifications:

  • two to four year college degree or equivalent work experience

Experience:

  • previous guest service and reservations experience preferred
  • written and oral communication skills
  • verbal and written English
  • computer and typing skills
  • listening and comprehension

Physical Requirements:

  • ability to speak and hear
  • close and distant vision
  • frequent standing along with walking and sitting
  • standing for long periods of time
  • lifting and carrying 5-25 pounds
  • ability to reach hands and arms in any direction and kneel and stoop repeatedly

Work Conditions:

  • general indoor office setting
  • frequent use of computer
  • varying schedule to include days, nights, weekends, holidays, and extended hours as needed during peak season

Hours and Pay:

  • Minimum 40hrs with a maximum of 60hrs per week. Starting pay commensurate with education and experience.  Vacation and health insurance options.  Will assist with relocation to Lake of the Woods.

Qualifying applicants please email or call for more details.

Jessie Anthony

Ballard’s Resort Inc

3314 Bur Oak Rd NW

Baudette, MN 56623

www.BallardsResort.com

#218-634-1849     jessie@ballardsresort.com